Check that Software Update can connect directly to Apple Software Update Servers not a custom internal one, remove any Managed Preferences if it is a managed host.
How to get updates for macOS Mojave or later
- Can't download driver software for HP Envy onto MAC. Double-click it to launch it. Sometimes the Mac may deny the download if HP Easy Start is already presented.
- I have just got the MacBook Pro and tried to update my software to the latest macOS High Sierra version 10.13.4 and just couldn’t. It first started when I tried to connect my Apple Watch with the Mac. I get a result saying “Mac can not establish a communication with the watch”. I got a bit more concerned and contacted apple support.
- How to find downloads on your Mac using Finder. When the taskbar at the top of the screen says Finder (and it will when you are on your Mac's home screen), click File, then click New Finder Window.
If you’ve upgraded to macOS Mojave or later, follow these steps to keep it up to date:
- Choose System Preferences from the Apple menu , then click Software Update to check for updates.
- If any updates are available, click the Update Now button to install them. Or click 'More info' to see details about each update and select specific updates to be installed.
- When Software Update says that your Mac is up to date, the installed version of macOS and all of its apps are also up to date. That includes Safari, iTunes, Books, Messages, Mail, Calendar, Photos and FaceTime.
To find updates for iMovie, GarageBand, Pages, Numbers, Keynote and other apps that were downloaded separately from the App Store, open the App Store on your Mac, then click the Updates tab.
To automatically install macOS updates in the future, including apps that were downloaded separately from the App Store, select 'Automatically keep my Mac up to date'. Your Mac will notify you when updates require it to restart, so you can always choose to install those later.
How to get updates for earlier macOS versions
If you’re using an earlier macOS, such as macOS High Sierra, Sierra, El Capitan or earlier,* follow these steps to keep it up to date:
- Open the App Store app on your Mac.
- Click Updates in the App Store toolbar.
- Use the Update buttons to download and install any updates listed.
- When the App Store shows no more updates, the installed version of macOS and all of its apps are up to date. That includes Safari, iTunes, iBooks, Messages, Mail, Calendar, Photos and FaceTime. Later versions may be available by upgrading your macOS.
To automatically download updates in the future, choose Apple menu > System Preferences, click App Store, then select “Download newly available updates in the background”. Your Mac will notify you when updates are ready to install.
* If you’re using OS X Lion or Snow Leopard, get OS X updates by choosing Apple menu > Software Update.
How to get updates for iOS
Find out how to update your iPhone, iPad or iPod touch to the latest version of iOS.
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Mac Software Download
- Find out how to upgrade to the latest version of macOS.
- Find out which macOS your Mac is using.
- You can redownload apps that you previously downloaded from the App Store.
- Your Mac doesn’t automatically download large updates when it’s using a Personal Hotspot.